Return & Refund Policy

Return & Refund Policy

Return eligibility depends on supplier policy, part condition, warranty category, order status and written approval. Customers must contact support before returning any item.

Return Authorization Required

All returns require written authorization. Unauthorized returns may be refused or delayed. Returned items must match the original supplied part and include required markings, documentation and packaging when applicable.

Non-Refundable Items and Costs

• Shipping, freight and handling charges may be non-refundable.
• Installed, altered, opened, damaged or disassembled parts may not qualify for refund.
• Electrical components and special-order items may have limited return eligibility.
• Restocking or supplier cancellation fees may apply where permitted.

Refund Timing

Approved refunds are processed after inspection and supplier confirmation. Bank or payment provider processing times may vary.